Terms & Conditions
Last updated: 31 July 2026
These Terms govern your use of Shemoqmedi (the “Service”), operated by the operator identified below (“we”, “us”). By using the Service you agree to these Terms. If you do not agree, please do not use the Service.
Operator identity
- Operator
- Saba Khvichia
- Legal form
- Individual Entrepreneur, registered in Georgia
- hello@shemoqmedi.space
The Service
Shemoqmedi provides NFC/QR digital menus, an in-menu AI assistant, and table-ordering tools for cafés and restaurants (“Venues”), together with a management dashboard for Venue partners. We are a technology provider. Food, drinks, prices, and service are provided by the Venue, not by us.
Accounts & access
Venue partner accounts are created by invitation only and are managed through our authentication provider. You are responsible for keeping your credentials secure. Diners use the menus without an account.
Menus, prices & allergens
Menu content, pricing, availability, and allergen/dietary information are supplied and controlled by each Venue. We do not verify their accuracy. If you have a food allergy or intolerance, always confirm with Venue staff before ordering — do not rely solely on the menu or the AI assistant.
Orders
When you place an order through a menu, you are ordering from the Venue. The contract for the food and drink is between you and the Venue. We pass your order to the Venue but are not responsible for its preparation, fulfilment, quality, or any payment made in person at the Venue. Note: under Article 14 of the Law of Georgia on the Protection of Consumer Rights, the 14-day distance-contract withdrawal right does not apply to catering services for a specific date or to perishable goods.
The AI assistant
The in-menu AI provides suggestions generated automatically. It may be inaccurate or incomplete and should not be relied upon for allergy, health, or dietary safety. Recommendations are not professional advice.
Partner subscriptions & payments
Venue partners may subscribe to paid plans. Recurring card payments are processed by our payment provider (Flitt); we do not store full card details. Fees, billing cycles, and cancellation terms are those agreed at sign-up. All prices include applicable taxes as required by Georgian law.
Acceptable use
You agree not to misuse the Service: no attempts to breach security or access data you are not authorized to access, no automated abuse of the AI or ordering systems, no unlawful, harmful, or infringing content, and no interference with the Service's operation.
Intellectual property
The Service, including its software, design, and branding, is owned by us or our licensors. Venues retain rights to their own menu content and brand assets, and grant us the licence needed to display them within the Service.
Disclaimers & limitation of liability
The Service is provided “as is” without warranties of any kind. To the maximum extent permitted by law, we are not liable for indirect or consequential losses, for the acts or omissions of any Venue, or for issues arising from menu accuracy, allergens, food quality, or order fulfilment. Nothing in these Terms excludes liability that cannot be excluded under applicable law.
Changes
We may update these Terms; material changes will be reflected by the “Last updated” date above. Continued use of the Service means you accept the updated Terms.
Governing law
These Terms are governed by the laws of Georgia, and disputes are subject to the jurisdiction of the competent courts of Georgia, without prejudice to any mandatory consumer protections available to you.
Consumer complaints
If you believe your consumer rights have been violated, you may contact us first at the email below. You also have the right to apply to the Competition and Consumer Agency of Georgia or to the courts.
Contact
hello@shemoqmedi.space, Tbilisi, Georgia.